About Alliance CompleteCare
The Alliance is pleased to offer Alliance CompleteCare, a Medicare
Advantage Special Needs Plan. Alliance CompleteCare was designed for people of
all ages who live in
Alameda County, California and have both Medicare and Medi-Cal
coverage.
Why Join Alliance CompleteCare?
- We help you get more from your Medicare and Medi-Cal coverage
- We make it easy and simple for you to manage your care
- We offer health education and wellness programs to help you take charge of your health—and stay healthy
What Can I Expect From Alliance CompleteCare?
- A simple, easy plan that combines your Medicare, Medi-Cal and Part D drug coverage
- $0 plan premium and $0 deductibles
- $0 co-pays for all covered medical benefits
- $0 co-pays for generic prescription drugs
-
Dental benefits that keep you smiling:
- Routine care and cleanings
- X-rays and fillings
- Fluoride treatments
- Crowns, bridges and dentures
- You get $100 towards the purchase of glasses or contacts every two years. Members who have their Medi-Cal with the Alliance get covered eye exams once every two years.
- Choice of your own primary care physician from our network of doctors and specialists who provide personal attention and care
- Personal Care Advisors who help you get the health care services you need, when you need them
Who can join Alliance CompleteCare?
You can join Alliance CompleteCare if you are eligible to receive Medi-Cal and you are entitled to Medicare Part A (hospital insurance) and enrolled in Part B (medical insurance). You must also live in the plan’s service area, which is Alameda County.
Why Is Alliance CompleteCare Different?
- We’re based right here in Alameda County. We care about the health of our community.
- We’ve been here in Alameda County for more than 13 years
- We are a public, not-for-profit managed health care plan that makes quality health care easy to get and afford
- We have two locations to serve you—one in Alameda and another in downtown Oakland
- We serve more than 100,000 people in our community
- Our doctors and employees live in the cities that we serve
How Can I Join Alliance CompleteCare?
It’s easy! If you would like to join, just fill out an enrollment application and mail it to us.
Click here for our Enrollment Instructions and Form or, call us toll-free at 1-877-585-PLAN (7526), (TTY) 1-888-747-1574, 8 a.m. to 8 p.m., seven days a week.
Alliance Care Advisors are here to speak with you, a family member or helper to answer your questions and address concerns you may have.
How Can I Learn More?
Just call Alliance CompleteCare toll-free:
1-877-585-PLAN (7526)
TTY 1-888-747-1574
Seven days a week
8 a.m. – 8 p.m.
(Office hours are Monday through Friday from 8 a.m. to 5:00 p.m.)
Beneficiaries’ Rights and Responsibilities / Drug Benefit Information
Alliance for Health Privacy Note (PDF)
Alliance CompleteCare is a Medicare-approved Health Maintenance Organization (HMO). Alliance CompleteCare can refuse to renew its annual contract with Centers for Medicare & Medicaid (CMS), the federal agency that runs the Medicare program. CMS may also refuse to renew the contract. That termination or non-renewal may result in termination of the beneficiary's enrollment in Alliance CompleteCare. In addition, Alliance CompleteCare may reduce its service area and no longer offer services in the area where the beneficiary resides. If any of these occur, we will send all Members an advance notice of the changes and options for retaining Medicare coverage. Benefits, formulary, pharmacy, network premium and or co-payments/co-insurance may change from one calendar year to another. Please contact Alliance CompleteCare for details.